CII Award For Customer Obsession 2018

Sanjay Duda, COO, Planetcast, receiving the award from the Jury Chairman Kiran Karnik

The award honors customer-centric business organizations, where customers are at the center of their operations. The award program was based on the requirements of the “CII IQ Excellence Framework for Managing Customer Experience”. A comprehensive and meticulous assessment process was designed in tandem with internationally applied assessment system.

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